CanDo Integration
Care for plant that is already running
After handover, Integration stays as an ongoing relationship: care, incident response, and adjustments on the installed plant.
Care
- Scope
- Planned visits to the installed plant: inspect, adjust, document.
- Hours
- Agreed per site in the package.
- Response
- Scheduled visits.
- Exclusions
- First-time installation, new hardware, trades CanDo did not install.
- Price
- Enquiry
Incident response
- Scope
- Diagnose and restore when plant CanDo looks after fails.
- Hours
- Agreed per site in the package.
- Response
- Target agreed in the package.
- Exclusions
- Third-party damage, plant CanDo did not install, first-time installation.
- Price
- Enquiry
Adjustments
- Scope
- Change something after handover: a door, a Wi-Fi SSID, a heating circuit — on the existing plant.
- Hours
- Agreed as a pool or per change.
- Response
- Scheduled, not emergency.
- Exclusions
- New buildings and plant CanDo does not look after.
- Price
- Enquiry
Agree the package before the next fault
Hours, response, and price belong in the quote. Ask which package fits the plant.